Privacy Policy

1. Information We Collect

Reliable Reach Private Limited ("we", "us", or "our") collects information you provide when using our courier booking and tracking services. This includes:

• Personal identification information (name, email address, phone number)
• Shipment details (sender/receiver address, parcel dimensions, weight)
• Payment information processed through secure payment gateways
• Device and usage data (IP address, browser type, pages visited)

2. How We Use Your Information

We use collected information to:

• Process and track courier bookings and shipments
• Manage your account and virtual wallet
• Send delivery notifications and status updates
• Improve our services and user experience
• Comply with legal obligations and resolve disputes

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Delivery partners and logistics providers necessary to fulfill shipments
• Payment processors for transaction completion
• Legal authorities when required by law or court order

4. Data Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and maintain session security. You may choose to disable cookies in your browser settings, though some features may not function correctly.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@reliablereach.in.

7. Contact

For privacy-related queries, contact:
Reliable Reach Private Limited
Unit No. 309, 3rd floor, Vardhaman Crown Mall, Sector 19, Dwarka, Delhi - 110078
Email: info@reliablereach.in
Phone: (+91) 11 4270 9148